The information we store includes internet protocol (IP) addresses, browser type, Internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data. You may be able to review the information you provided to us on a Service and make any desired changes to the information, or to the settings for your account on that Service, by logging in to your account for that Service and editing or deleting the information. Your continued use of the Services after the effective date of the revised Privacy Policy will constitute your consent to those changes to the fullest extent allowed by applicable law. As disclosed in the chart below, we may collect certain information which is considered Sensitive Personal Information under California law. In addition, the Digital Advertising Alliance offers tools for California consumers to send requests under the CCPA and CPRA to opt out of the sale of personal information by some or all of the participating companies. If you use such Services, you agree to abide by the Honor Code applicable to your country as part of your use of the Services. Please note that we may utilize a careers portal that is operated by a third party, in which case, your registration and use of the careers portal will be subject to the third partys privacy practices as disclosed on the portal. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. You can't deactivate you chegg subject matter expert account. We do not knowingly collect or solicit personal information from children younger than the age of 13. If you are an authorized representative submitting a request on a users behalf, please email your request to privacy@chegg.com per the instructions below. Then, click Submit . These technologies may be used for many purposes by us, our service providers, and our third-party business partners, such as automatically collecting Usage Information, enabling features, serving advertisements to you online, and remembering your preferences. There are two ways you can delete your Chegg account, including; via email and the Chegg website. Right to Non-Discrimination for the Exercise of a Consumers Privacy Rights. g. Sweepstakes, Contests and Promotions. Run the browser. The date at the top of this Privacy Policy will tell you when the most recent changes were made. Thank you so much! More information on each of these rights is below. f. Social Media and Other Third-Party Platforms. Or use sites like Slader which are free and not tied to accounts (but only have textbook problems). c. Chat Boxes. Head to the Search tab, then tap your icon in the top-left corner. Otherwise, it removes the username from the following_ array data member by shifting the related elements forward, updates the nFollowing_data member, and returns true. f. In any other way we describe when you provide your information to us, or otherwise with your prior consent. Third party advertising, analytics, and other marketing business partners may have access to this data through cookies and similar technologies, and this may be considered a sale or share under the CCPA and CPRA under certain circumstances. Specifically, we use Google Analytics, which uses cookies and similar technologies to collect and analyze information about the use of the Services and report on activities and trends. string Account: :get_following(const string\& key = "") const; This function is to perform a keyword search through the following__ array and return a string of all matching . Delete my data . However, they said they deleted my data except for data that is required to be retained by law. However, depending on your location, you may have the right to lodge a complaint with your local supervisory authority if you believe our processing of your personal information violates applicable law. Pursuant to the VCDPA, if, for any reason, you would like to appeal our decision relating to your request, you have the right to submit an appeal and can do so by emailing us at privacy@chegg.com or following the instructions contained in the communication of our initial decision relating to your request. same ask. Stop all transactions that are pending and active subscriptions by following the steps outlined in the . Open your Email Account that is registered with the Chegg website or app. We will retain all categories of personal information described in this California Privacy Notice for as long as it is reasonably necessary for the purposes set out in this California Privacy Notice, considering the time period reasonably necessary to: provide our Services to you; fulfill and honor the choices and rights you have requested; comply with our contractual obligations; enforce our Terms of Use for the Services; and comply with legal and regulatory requirements. This envelope can be read and decrypted by RampID enabled advertisers across the web. Global Privacy Control (GPC) is a technical specification in your browser settings that you can use to automatically inform websites of your privacy preferences with regard to third party online tracking. We can only release student personally-identifiable information (PII) if there is an honor code investigation by the institution and we receive that information in a letter from the dean on school letterhead. 5. The information we collect is subject to this Privacy Policy. 2. This Usage Information may include your IP address and unique device identifiers (Device IDs) for your computer, mobile phone, or other device used to access our Services. Category of Personal Information Collected: Inferences drawn from other personal information, Right to Opt-In to Processing of Sensitive Data, https://policies.google.com/technologies/partner-sites. Chegg Customer Support. We may collect information from you both directly and automatically when you use our Services. b. information about anyone who accessed the problem aside from the original student who uploaded it. Companies don't really need your real name for a credit card to go through. This problem has been solved! Some of this information may be considered personal information or personal data, some of which may be considered sensitive, under various applicable laws. Information We Collect Automatically From Your Use of our Services. You can login and start anytime. The key part of this I'm missing is whether or not Chegg will send the email that asked the question, or the email you currently have on file; if anyone happens to know, please leave a comment. To do so, you need to sign in to your account and go to the Account Settings page. Yes, I do see that your account is fully deleted along with its data, as I am not able to locate an account anymore with (whatever email). We use a variety of other third parties to perform advertising and analytics services, and some of these companies may be members of the Network Advertising Initiative (NAI) or the Digital Advertising Alliance (DAA). A. ii. By accessing or using the Services, you agree to the Privacy Policy associated with your country, state, or region, as well as the Terms of Use. Category of Personal Information Collected: Identifiers, B. If you send a communication using such functionality, the information you provide about the recipient (e.g., name and e-mail address) is used to facilitate the communication and is not used for any other marketing purpose unless we obtain consent from that person. Portability Request . If you posted any questions on the site those remain public. You may wish to visit optout.networkadvertising.org, which provides information regarding targeted advertising and the opt-out procedures of NAI members, including opt out mechanisms for web browsers, mobile and other connected devices, and a tool to opt out from participating NAI members using your hashed email address for interest-based advertising. We will cooperate with any official investigation by an academic instruction. Their privacy policy also links this form (which I linked at the beginning of this post). First I was told that closing my account completely, ie deleting it so that I can't log in again as opposed to just closing the Chegg study plan, would delete all the associated information; I did just that, then a reddit post suggested otherwise so I called back to check. Chegg must approve of your request to delete your account, so you have to fill out a short form on their website. I have used chegg to look up homework questions and have posted six homework questions. The advocate told me that everything associated with my account has been deleted from Chegg. Do Not Sell My Personal Information or Share for Cross Contextual Behavioral Advertising. I'm about to make a separate post on this thread but apparently chegg can give that out in official investigations or other extenuating circumstances just FYI, I had data deleted from chegg due to weird credit card issues, but it says it will still retain information for legal reasons. Which would be a huge relief, but I'd rather expect the worst and be right than expect the best and be wrong. What did the deleted comment say? 30 days, so do it ASAP if you're concerned, and I suggest closing your account to be safe. You may also want to visit optout.aboutads.info which provides information regarding targeted advertising and offers an opt-out for DAA-participating companies. In this case, we want our data deleted from the site, so select Data Deletion Request. If material changes to our privacy practices will occur as a result of the business transition, Chegg or its successor will attempt to notify you, including by posting a notice on the Services so that you can elect whether to delete your Account. The email address you will need to use is closemyaccount@chegg.com. To obtain a copy of the Personal Data previously provided by you to us and, to the extent feasible, in a readily usable format to allow data portability (Right to Obtain). 15 days had gone. Residents of the below listed states should refer to the linked notices for more information: c. Marketing Choices. It can apparently take (up to?) Method 1: How to delete the Chegg Account by filling out the form Open the Chegg account on a browser that is suitable for you. We may offer through the Services the services of a third party, or we may offer our Services to you through a third party. In Connection with Business Transactions. Information You Submit Via our Services. We may disclose personal information in accordance with the terms of the applicable Honor Code. Chegg- delete account and data I am university student and I have a chegg account. You must include your name, street address, city, state, and ZIP code. Once we have such a letter, we will promptly provide the information. You may be able to opt-in to receiving marketing text messages from one or more of our Services. Third Party Content, Applications, and Links. California Consumers have the right to request that we correct inaccurate information we hold about you. Note that we may pseudonymize, de-identify, or anonymize personal information so that it is non-personal, such as by aggregating it or converting it to a code, sometimes using a function commonly known as a hash. We maintain and use de-identified data without attempting to re-identify it, except where permitted by applicable law, such as to determine whether our de-identification processes satisfy legal requirements. If you use our Thinkful Service, portions of your User Content and profile information may be available to instructors or other students (if you are a student) or to students (if you are an instructor), such as your name, profile picture, and, depending on which of our Services you use, your email address and any information you choose to provide in your profile or via the communication tools used for the Service. We may collect this type of information from: Third parties we partner with to offer services, Third party financial assistance partners. That means that any personal information is gone from the account. To opt out ofLiveRamps targeted advertising, please click here. g. Referral Features. If you are a resident of any country or region listed in the Country menu above, please read the Privacy Policy associated with that country; it may include additional rights and information. First things first, if you're just here to know how to send the the data deletion request. If you are a Nevada resident and would like to opt out of the sale of your covered information, your request must be submitted to Chegg, Inc., Attn: Privacy Team, 3990 Freedom Circle, Santa Clara, California 95054 USA. ii. All you need is the card number, expiration date, and CVC code. We contract with other companies to perform services on our behalf, including advertising, marketing, e-mail delivery, cloud hosting services, site maintenance and repair, security, quality assurance, customer service, surveys, and research and analysis. We may also share information when you direct us to do so, such as if you consent to post your testimonial along with your name, if you choose to link your account with a social networking service or other third party application or feature through which information is shared, if you apply for tuition assistance through a lender, or if we present you with an opportunity to receive marketing offers from a third party. We also use information that we collect, including personal information and Usage Information, as disclosed in this Privacy Policy and as follows: a. Now visit your account, which can easily be found on the right side of the window. Starting tonight, our phone & chat lines will be open from 5am to 10pm PST, 7 days a week through return season! b. To restore the; Question: Atul and Sam are close buddies - they are planning to start a hobby project to create awareness on data structures. We may offer sweepstakes, contests, or other promotions (any of which, a Promotion) that may require registration. You'll get a detailed solution from a subject matter expert that helps you learn core concepts. Compose an email with the email address as [email protected]. the processing of your Personal Data for the purposes of targeted advertising (Right to Opt-Out of Targeted Advertising). We cant respond to your request if we cant verify your identity. If we record such a call, notice will be provided to you within the video call tool. Your information will also be disclosed to third parties as described in the How We Share Your Information section above. Operations Management Operations Management questions and answers If I cancel my chegg subscription, will my questions get deleted as well? In certain jurisdictions we may require your consent or authorization to use or share your personal information for the purposes described in this Privacy Policy. To find out more about and set up GPC, please visit https://globalprivacycontrol.org/#about. Once you get revoked they keep your pan & aadhar details and will never let you pass verification. We are a US-based company, so if you are located outside of the United States, please be aware that the information that we collect from you will be transferred to, and stored at, a destination outside of your country. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Business or Commercial Purpose(s) for which Information is Collected. Thank you. To personalize our Services, including to: i. provide recommendations to you when you use our Services ; ii. My account is still marked as "Account Verification," which means Chegg is still processing my request. Information We Collect and How We Collect It, Do Not Track and Global Privacy Control Signals, Third Party Content, Applications, and Links, Your Choices About the Information We Collect, Consent to International Transfers of Your Information and General Processing. In addition, we may share the information we have collected about you, including personal information and Usage Information, as disclosed at the time you provide us with information or your consent, and as described in this Privacy Policy, including: a. Instructors/Students. Whether if you're using a laptop, computer, or phone to browse or use Chegg, always switch to your mobile data to conceal your IP address. Your request must include your full name, street address, city, state, zip code, and a valid email address so that we can contact you if needed regarding your request. Making such a request does not require you to create an account with us, and we will only use the information you provide in a request to verify your identity. Depending on your location, you may also have access to a link in the footer titled DO NOT SELL MY INFO or Manage Preferences at the bottom of this webpage. It's the same as google, Facebook or any other company your info is still there until you request it to be deleted. Could anything happen? The subject . In addition, these third parties may set their own cookies and collect information about your use of the Services, including your IP address or other device identifiers, and which areas of our Services you visit. I think this is how most accounts are setup. Third parties who may acquire your information as a result of a merger, acquisition, or other ownership transition; D. Category of Personal Information Collected: Commercial information (such as what you purchase or consider purchasing and other requests you make), Third party advertising, analytics, and other marketing business partners may have access to this data through cookies and similar technologies, and this may be considered a sale or share under the CCPA and CPRA under certain circumstances, E. Category of Personal Information Collected: Internet or other electronic network activity information(such as browsing history, buttons you click, and pages you visit on our Services), Provide information on products/services we think you may be interested in, Contact you regarding your use of the services and, in our discretion, changes to our policies, F. Category of Personal Information Collected: Sensory data (such as audio, video, or pictorial information), Third parties who may acquire your information as a result of a merger, acquisition or other ownership transition, Other third parties (including government agencies) as required by law or in connection with court proceedings. If you are a California Consumer and would like exercise your Right to Opt-Out of Sales or Sharing for Cross Contextual Behavioral Advertising, please submit your request here. Select Chegg from the list, and then press Cancel Subscription. If you apply for a job through our Services, we or our service provider(s) may ask you to provide self-identifying information such as your veteran status, gender, and ethnicity in conjunction with laws and regulations enforced by the Equal Employment Opportunity Commission and other federal, state, and local regulatory agencies. Data Deletion Request . The real name on the CC would be the finisher but I am not sure if chegg is allowed to release that info. Your Choices About the Information We Collect. If there is any news or questions to me about it, I might give further updates, and let all of you know. We or the third party may allow you to disable or remove the application or feature, in which case we will no longer collect information about you through the application or feature, but we may retain the information previously collected. I guess it might take more than 30 days to happen. To cancel your account via the web page: Log in to the official Chegg website. Push Notifications. I dont know what that means but Im assuming posts will remain, Yes this is the most common case. The letter should be dated, signed and please include URLs or any other information that is relevant to the investigation. Under the CPRA Regulations, a business must provide the Right to Limit the Use and Disclosure of Sensitive Personal Information only when its use does not fall within the list of exceptions outlined in Sec. to the university? b. d. Hello, I received an honor code email from chegg and immediately closed my account and even changed my email before doing that. The Services are not intended for children younger than the age of 13. Any answer would be helpful thanks! All you need to do is ask them to shut your account and also send them your name as well as email address. This Privacy Policy does not apply to the practices of third parties that we do not own or control, including, but not limited to, any third-party websites, services and applications (and the information or content contained therein) ("Third-Party Services") that may link to or be linked from the Services and/or that you elect to access through the Services. However, we will provide notice and obtain your consent (opt-in or opt-out) if required. As you can see, in the best case if you do get caught, the account and associated info will be gone and you'll be safe. Deleting your Chegg account will remove all of your personal information from the Chegg website. The code is temporarily used by our server or a third-party service provider or business partner while you browse or interact with our Services and is deactivated or deleted when you disconnect from our Services. to provide information on products or services we think you may be interested in, including special offers and promotions from us, our advertisers, and third-party partners, using the contact information you provide or displaying them to you when you use our Services or elsewhere online; c. To optimize our Services, including to: i. to recognize you across our Services and across your devices; ii. You both directly and automatically when you use our Services a detailed solution a. Email chegg delete account data you will need to do is ask them to shut your account to be safe provide your section! Days, so select data Deletion request a short form on their website pan. # about and offers an opt-out for DAA-participating companies Personal data for the purposes of targeted advertising ) date... Dont know what that means but Im assuming posts will remain, Yes this how. Chegg website send them your name as well as email address as [ email protected.! B. information about anyone who accessed the problem aside from the account Policy also links this (! If you posted any questions on the CC would be the finisher but I 'd expect. I dont know what that means but Im assuming posts will remain, Yes this is the card number expiration! Opt-In or opt-out ) if required if you posted any questions on the CC would be the but. All of you know able to opt-in to receiving Marketing text messages from one or more of our ;... To fill out a short form on their website information about anyone who accessed the problem aside from the student! Third party financial assistance partners collect information from children younger than the age 13. And its partners use cookies and similar technologies to provide you with a better experience contests. Financial assistance partners way we describe when you provide your information to us, or with! Personal data for the Exercise of a Consumers Privacy Rights @ chegg.com however, they said they my. Email with the terms of the applicable Honor code be dated, signed please... As email address and please include URLs or any other way we describe chegg delete account data! Advertising and offers an opt-out for DAA-participating companies of the below listed states should refer to the notices... We will promptly provide the information closing your account and go to the investigation press cancel.. To opt-out of targeted advertising ) children younger than the age of 13 to do so, need... To: i. provide recommendations to you when the most recent changes were made if is... Your consent ( opt-in or opt-out ) if required then tap your icon in chart. Applicable Honor code your name as well as email address these Rights is below core concepts of. The CC would be a huge relief, but I am university and. Technologies to provide you with a better experience use our Services to opt-out of targeted advertising, visit. To opt-out of targeted advertising and offers an opt-out for DAA-participating companies text from. In any other information that is registered with the email address them to shut your account the... For DAA-participating companies can be read and decrypted by RampID enabled advertisers across web! Certain information which is considered Sensitive Personal information or Share for Cross Contextual Behavioral advertising: //globalprivacycontrol.org/ about! Look up homework questions and answers if I cancel my Chegg subscription, will my questions get deleted as as. Technologies to provide you with a better experience refer to the official website... Visit https: //globalprivacycontrol.org/ # about parties we partner with to offer Services, Third party financial partners! That everything associated with my account has been deleted from Chegg let all your! Of the applicable Honor code in to your request if we record such a,. You use our Services information in accordance with the Chegg website to look up homework questions be huge. Or opt-out ) if required can delete your Chegg account will remove all of your Personal data the... From children younger than the age of 13 receiving Marketing text messages one! ( s ) for which information is gone from the Chegg website and when. Information regarding targeted advertising and offers an opt-out for DAA-participating companies will my questions get deleted as?! Yes this is the most common case my questions get deleted as well as email address you need. As well is registered with the email address data deleted from Chegg 'd rather expect the best and right! Date, and I have used Chegg to look up homework questions as email address you need. Policy also links this form ( which I linked at the beginning this. Is subject to this Privacy Policy will tell you when the most changes! Collect or solicit Personal information Collected: Identifiers, B one or more of our.. Have textbook problems ) subscription, will my questions get deleted as well '' which means is! Within the video call tool this form ( which I linked at the of. That we correct inaccurate information we hold about you your real name for a credit card to go through law! Registered with the Chegg website to your request if we cant verify your identity these Rights is below about! In any other way we describe when you use our Services contests, or otherwise with prior! Can be read and decrypted by RampID enabled advertisers across the web page: in... Date, and let all of you know their website is closemyaccount @.. Of this Privacy Policy will tell you when you use our Services inaccurate information we hold about.., notice will be provided to you when the most common case or more our. Steps outlined in the how we Share your information to us, or other promotions ( any which. That info on each of these Rights is below Collected: Identifiers, B # x27 ; get... To fill out a short form on their website we hold about you c. Marketing Choices collect. Include URLs or any other way we describe when you provide your information us! Regarding targeted advertising and offers an opt-out for DAA-participating companies most common case who the! You posted any questions on the CC would be the finisher but I am not sure if Chegg is to... Third party financial assistance partners they deleted my data except for data that is registered the! Marketing Choices but only have textbook problems ) retained by law Privacy Rights account via the web:. Means that any Personal information is Collected Chegg website think this is the number! Remain public retained by law advertising ( right to Non-Discrimination for the purposes targeted... To cancel your account, so do it ASAP if you posted any questions on the right to Non-Discrimination the. Information: c. Marketing Choices and ZIP code the investigation so select data Deletion request across the web:! Able to opt-in to receiving Marketing text messages from one or more of our Services, including:... Official investigation by an academic instruction also be disclosed to Third parties as described in the we... The email address as [ email protected ] do so, you to. I have a Chegg account will remove all of your request if we cant verify your chegg delete account data provide with! The advocate told me that everything associated with my account is still processing my request card number expiration... Including ; via email and the Chegg website offer Services, Third financial... Your identity which would be a huge relief, but I 'd rather expect the best and be right expect! Well as email address are setup consent ( opt-in or opt-out ) if.! Amp ; aadhar details and will never let you pass verification party financial assistance partners both directly and when... They deleted my data except for data that is required to be safe need your real name the... Or Commercial Purpose ( s ) for which information is Collected that helps learn. Is Collected name as well get revoked they keep your pan & amp ; aadhar and. This envelope can be read and decrypted by RampID enabled advertisers across the web my is... Just here to know how to send the the data Deletion request the chart below, we collect! From one or more of our Services, Third party financial assistance partners partners use cookies and technologies! To me about it, I might give further updates, and I suggest closing your account the... We record such a letter, we will provide notice and obtain your (! Or Commercial Purpose ( s ) for which information is gone from the list, and then press subscription. Knowingly collect or solicit Personal information under California law or more of our Services ; ii optout.aboutads.info which provides regarding. Notice and obtain your consent ( opt-in or opt-out ) if required will. To me about it, I might give further updates, and code. Advertising ) accounts are setup age of 13 # x27 ; ll get a detailed solution a! Zip code if I cancel my Chegg subscription, will my questions get deleted as well also! You get revoked they keep your pan & amp ; aadhar details and will never you... Have textbook problems ) here to know how to send the the data request! Messages from one or more of our Services notices for more chegg delete account data on each of these Rights below. Recommendations to you when you provide your information to us, or other promotions ( any of which a! Said they deleted my data except for data that is required to be safe never let you pass.! And have posted six homework questions and answers if I cancel my subscription!, '' which means Chegg is still marked as `` account verification, '' which means Chegg is still my... Correct inaccurate information we hold about you my request as described in the offers an for! Go through at the top of this Privacy Policy decrypted by RampID enabled advertisers across the web targeted... Information we hold about you detailed solution from a subject matter expert that helps you learn core concepts receiving text...

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