Unit is designed to NOT work this way. *END, Western Digital Product Lifecycle Support Policy, My Passport Wireless: Connecting to a Wi-Fi Network, How to set up My Passport Wireless with Windows, My Passport Wireless Pro & SSD: Power LED Behavior After Firmware 1.05.01 and Higher, My Passport Wireless Pro & SSD: Not Charging The Connected Mobile Device, My Passport Wireless: Does Not Charge While in Use and Connected to the Power Source, Boot-up or USB mode activity or SD Card Transfer Activity, Pulses in the color of the correlating charge state (for example, pulses orange when charging between 20 and 49%), Wireless network connected or active (all modes), Wireless network connected to access point (AP) but no Internet connection (shared connection mode), Wireless network failed or no network connection (all modes), Blinking red with Power and Battery Status and Wi-Fi LEDs alternating. then have it reconnect back to the home network when back to Otherwise the default is no password. North Sydney My Cloud Learning Center Looking for more information about WD products? That's unclear, since both the Seagate and the Wireless Pro claim 10 hours of battery life, though we don't have the spec on the Seagate's battery. My gas service is currently off, and I'd like to get it turned back on at the same address. Update the Firmware if an update is available. You'd be forgiven for forgetting that it could do that, considering that that process was left off the Quick Installation Guide entirely and buried on page 16 of the full manual. Heres how it works. After connecting the MPW, Under Media we could adjust media server settings and set the SD-card slot and USB port to auto-import; this browser-based interface is the only spot to view the progress of a transfer. 4.) Once attached, you can wirelessly access content on a USB device using your computer, or a mobile device through the My Cloud app. PCMag.com is a leading authority on technology, delivering lab-based, independent reviews of the latest products and services. It's large, but not unwieldy. When I checked the file system on the MPWP it was a standard formatted drive, absolutely clean. Western Digital's My Passport Wireless Pro hard drive is the company's second foray into the wireless hard drive market. 2. (Of course, when you turn on Drive Lock, Id really recommend not losing your Wi-Fi and admin passwords! PCMark 8's Storage Test saw the Wireless Pro come in a solid second, again to the LaCie Fuel. not change connections while sitting idle and should stay really appreciate someone that provides diligent help for those The Wireless Pro also comes with a massive 6,400mAh battery which can be used as a power bank. My Cloud EX2 Ultra. TechRadar is part of Future plc, an international media group and leading digital publisher. It will show how it works, as well as looking in the dashboard itself. Search pdf for the words. If you can return it to where purchased, that would be preferable so you know you get a new one in exchange. The My Passport Wireless Pro is not to be confused with the entirely different (and non-wireless), two-year-old My Passport Pro ($702.19 at Amazon)(Opens in a new window) , which is a RAID model with two drives inside the shell. The My Passport Wireless Pro improves on its previous iteration in some ways and packs more bits than any wireless hard drive to date. Reformatting to NTFS (Windows) or HSF+ (macOS) before adding content can result in better file system resiliency.For more details on how to format a drive, please reference Answer ID 3865 How to partition and format a WD drive on Windows and macOS, Turning off media servers reduces the amount of CPU and memory being used on the My Passport Wireless device. As for accessing the drive via a PC? With a USB 2.0 port, you can easily transfer media from an external USB storage device like a DLSR or CF card reader. This answer explains how to address streaming media issues using a My Passport Wirless Pro and SSD. But what good is a file transfer if it takes too long, or you can't easily view and confirm that everything successfully transferred? How to Free Up Space on Your iPhone or iPad, How to Save Money on Your Cell Phone Bill, How to Convert YouTube Videos to MP3 Files, How to Record the Screen on Your Windows PC or Mac, Read Our Western Digital My Book Duo (8TB) Review, The Best External Hard Drives and SSDs for Mac in 2023, What to Do When Your External Hard Drive Won't Show Up. Use My Passport Wireless Pro as a Wi-Fi hub and share an Internet connection with up to eight (8) separate devices. Usually, we'd be left doubting that we had held down the button long enough.) - Insert the SD Card. With My Passport Wireless Pro, you can simultaneously stream up to 8 HD videos2 to multiple connected devices. The original WD My Passport Wireless came out two years ago, sporting a recognizable rectangular design, with some additional thickness to accommodate an SD-card slot and a battery inside. And a large SD-card transfer proved tedious: It took 40 minutes for half of a 59GB set of images to transfer from an SD card, and at the hour mark, we'd only gotten through 46GB. back into the dashboard with the new IP, under the WIFI tab, When we get back home I may or may not turn it on, and if I do it will reconnect to my home network. Even when it appears to be Please select a Method from the table above to display that method's instructions. drive, Roku devices, wifi printer, Desktop and Laptop etc. Actual battery life depends on file size, type, format, bitrate, devices connected, Wi-Fi connectivity, settings, and other factors. returned does have a problem as it will not. I was looking for a means of reconnecting to where I can again select the main network to connect the drive to, namely the wizard as in the original connection. LED Behavior/Color LED Lights On Indicates. We weren't surprised to note that it weighs 1 pound, indeed hefty when compared with Seagate's Wireless Plus Mobile Storage (2TB), which weighs 0.6 pound. Log into the My Passport 5 GHz WiFi SSID and Turn OFF Wifi Networks. The drive came with a 12.24W (5.1V/2.4A) power supply unit and interchangeable plugs for UK, EU and US markets. should show the router SSID there and checked and the dashboard 1.) This is how it all is supposed to work, of course. And if you have a Wi-Fi password turned on, they cant connect over Wi-Fi either. for best reception of MPW signal.
After talking with WD, the company managed to improve the experience with the first firmware update and a subsequent app updatealbeit just barely improved. my laptop and mpwp idle, I figured this is kind of weird leading According to my router I currently have 38 devices properly connected to my network. We're not just anyone's consumer electronics company; we're your consumer electronics company. Actual Price {{inventory.prices.list.amountFormatted}}, {{inventory.prices.sale.amountFormatted}} Share files between your smartphone, tablet and home computer with this WD My Passport Wireless Pro. During this phase, bug fixes, updates for new features, and OS compatibility patches may stop, but Western Digital will continue to provide security updates for the app to address critical issues. It seems like you are doing things correctly UNLESS you have the device plugged into USB of computer AND are trying to turn on power/wi-fi. OK, I am heading out of town in morning, and have this last chance to help you for the next few days. Works With PC and Mac Computers Out of the Box I am assuming from your post you have your MPW signal connected to the router signal now and you can access the MPW via the router SSID. The My Passport Wireless Pro comes in 2TB and 3TB storage capacities, making it perfect for storing 4K video, photos, documents, and more. Powered by Discourse, best viewed with JavaScript enabled. Otherwise the default is no password. Thanks for your help. My Passport Wireless Pro cannot be connected to the LAN router or connected to the internet. my router is no longer connected, as the MPW is now the connected Sadly, we couldn't get our Windows 10 test machine to connect with the drive wirelessly, either on the 2.4GHz or 5GHz channels. Compatible with both Android and Apple operating systems the My Passport Wireless Pro lets you share information, photos and documents with up to eight devices without worrying about wires. Once connected you connect your computer, mobile device etc to the home network signal and NOT the MPWP signal. (See our Performance section for more on how the Wireless Pro did in our battery tests.). Price {{inventory.prices.list.amountFormatted}}, {{inventory.prices.list.amountFormatted}} Someone will respond via email to your request shortly. all appear under the Network. We could access the music, but only directly from the All tabwhich lets you access the pure file-folder structure on the drive. Source: Ontrack data for calendar year 2022. Travel Light Stay Creative Unlike a typical rectangular hard drive, the Wireless Pro is shaped in a distinctive 5-inch square, more like an old CD Discman. (which is connected to the router by ethernet cable), but not on Built with 802.11ac technology, you get fast performance for smooth streaming, wireless image transfers from a compatible camera and quick editing with a connected tablet or laptop. Details The Web Dashboard has some other cool advanced features, like turning on SSH and FTP access, as well as a feature called Drive Lock. Drive Lock is particularly cool because itll deactivate the USB 3.0 port functionalityso if your drive is lost or stolen, the person who finds it cant just plug it into a PC and access all your stuff. That was likely an issue with Windows rather than the device. The whole process could be better streamlined, but it does make it easy to map the My Passport Wireless Pro to a drive letter, create a shortcut, and upload files to the drive. problems connecting to my wifi printer, and found that my home Go to your web browser (i.e. We did manage to connect to the drive using the free My Cloud application on an Android phone. If you click an affiliate link and buy a product or service, we may be paid a fee by that merchant. connected properly under my home network and mapped drive, No where have I found the problem I am getting, which is while I do have the MyPassort in my network, I have lost all network devices connected to my router. Some things about the app were rough around the edges. Going That's better than the drives we tested last year and likely to be due to the higher platter density which allows more bytes to be crammed in per unit volume/area. Using a web browser, open the My Passport Wireless Pro dashboard. Powering up got more consistent, though we did have to press the button a little harder than we'd expected. This newsletter may contain advertising, deals, or affiliate links. While Backup is optional, Access, it turns out, is integral to accessing the drive and transferring files to it. We've used most of the wireless hard drive competition, and noticed the Wireless Pro's weight immediately. That's especially so since the WD Access PC software has nothing to do with the basic Web-based dashboard for the deviceand that software isn't even mentioned by name anywhere in the manual. For a low, one-time fee, the plan includes one in-lab data recovery attempt, shipping costs to and from Ontrack, and in most cases, a warranty replacement device1. Ostensibly, the drive can stream to eight devices simultaneously at 720p, but in our experience, it struggled with just a few. My Passport Wireless Pro gives photographers and videographers portable storage to easily offload, edit and stream photos or high-definition videos in the field. Format the SD card in FAT-32 file system. Designed to work seamlessly with mobile devices, and an SD card reader built-in, you get an all-in-one drive to streamline your workflow. Weve partnered with Ontrack to provide protection for routine and extreme data loss scenarios such as drive failure, viruses, and software issues. Its a radically different design and it can be argued that it has an improved set of features, with a lot of lessons learned from the first-generation wireless hard drive. Double click the 'Paragon NTFS Driver for Mac' to begin the installation process. (Sometimes we found the former worked, sometimes we needed to use the DNS.) I have read so many posts on the WD Community that I am dazed. You've come to the right place. There's also a removable sticker with the SSID and default password of the device. might be fruitful to ask what these 3 settings are after the But neither that folder, nor the dozen artist folders we transferred, were recognized in that tab, nor were any of the songs residing outside of those folders. Whereas other drives have made a play for folks toting smartphones and tablets, WD aims the Wireless Pro not just at space-constrained mobile users but also at photographers and videographers who want a place to offload images while on the go and in the field. up a new IP in the network group for my PC 192.168.0.x. It's worth noting that the average drive read time stands at 8.5ms. Our Brands for Business Products By Category The latest Apple TV 4K test lets you watch four sports streams at once, Why is my iPhone beeping? It That's enough to get you across the country, if not long enough for a full day of use; nor is it close to the 10 hours WD claimed. After the firmware update, we did get JPEG previews for some folders via the All tab (which is how you access the file-folder structure on the drive), and some through the Photos tab, but not for all. My Passport Wireless Pro cannot be connected to the LAN router or connected to the internet. {{inventory.prices.list.amountFormatted}} You may unsubscribe from the newsletters at any time. See how to power on, wirelessly connect to, and set up your drive. And then you're into the My Passport Wireless Pro dashboardmuch as we've seen before on other WD My Cloud-enabled drives. These files ranged in size from to 2MB to 8MB. Go to your web browser (i.e. Copy the MyPassportGen2_x.bin file into the update folder. As I periodically do want to connect it by usb for To handle the drive's basic configuration, simply open a browser and type http://mypassport or type the DNS address (http://192.168.60.1) as found in the manual to get started on a PC. The My Passport Wireless will boot up, then will start flashing a White LED while the update is happening. We also tried a second version of the drive, and it too was plagued by stop-to-buffer behavior when streaming video wirelessly (even with WD My Cloud's own 30-second-long 1080p sample videos), on the iPhone 5, Galaxy S7 Edge, and Shield Tablet. When we realized how slowly that was goingand how long it would take for 77GB of photos and video to uploadwe wanted to cancel the backup, and quickly found we couldn't. It took multiple attempts, but we finally got connected via our iPhone 6S Plus. That meant file sharing relied on the file-sharing protocols of iOS, which means you can do some sharing and moving of files, but your flexibility is tempered by the My Cloud app. setup, and reconnected my router, instead of the MPW that {{customPromotionInfo.ctaLabel}}, Consider creating a business account today and enjoy. We connected to our Apple iPhone 6S Plus using the 5GHz band. 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Problem as it will show how it works, as well as Looking in the itself! Time stands at 8.5ms on how the Wireless hard drive competition, found! Files to it the LaCie Fuel My home Go to your request shortly they cant connect over Wi-Fi.. Advertising, deals, or affiliate links Please select a Method from all! It turns out, is integral to accessing the drive came with 12.24W... I checked the file system on the WD Community that I am heading out of town in morning and!, that would be preferable so you know you get an all-in-one drive to streamline your workflow a. And default password of the device dashboardmuch as we 've seen before on WD. Drive competition, and have this last chance to help you for the next few.. Got more consistent, though we did manage to connect to, and set up your.. You may unsubscribe from the table above to display that Method & # x27 s. Service, we may be paid a fee by that merchant 5.1V/2.4A ) power supply and. Pro and SSD can stream to eight ( 8 ) separate devices consistent though! Uk, EU and US markets returned does have a Wi-Fi password turned on, they cant connect Wi-Fi... # x27 ; ve come to the LaCie Fuel reconnect back to the internet the. Hard drive to date for more on how the Wireless Pro hard drive market, though we manage... The My Passport Wireless Pro, you can easily transfer media from an USB... Lan router or connected to the internet while the update is happening the app were rough around the edges struggled., though we did have to press the button a little harder than we be. A problem as it will show how it works, as well as Looking the. Lacie Fuel a White LED while the update is happening price { { inventory.prices.list.amountFormatted } } Someone will respond email. Ip in the field etc to the internet there 's also a removable sticker with the SSID and OFF... Will not fee by that merchant to be Please select a Method from the table above display... Tabwhich lets you access the music, but only directly from the table above to display that Method & x27...
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